I’ve been managing teams in the financial services industry for over 30 years and I dare say that there isn’t much that surprises me any longer. Maybe you feel this way too? Oh sure, I read the articles, attend the seminars, and converse with other professionals in an effort to gain further insight on how to maximize performance.
I’m still learning of course. I’m still learning how to communicate – not only with new generational populations being added to my teams but also with new generational populations that my business serves.
With all the learning and adapting to the times, I’ve found that it’s still the basic assumptions that work best. It’s been my experience that however you define success, success occurs when you remain honest, empathetic, set realistic expectations and goals, explain why the goals matter, and communicate no matter how sensitive the message. Remain steadfast in holding all accountable starting with yourself, in success or failure, and maintain your integrity with professional courtesy.
Above all, be courageous as a leader of your organization. Accept full responsibility, regardless of the outcome and without regard to the consequences that may affect you directly. Success will follow, I assure you.
[su_heading size="27"]Springtime means sunshine, green grass, and of course, decluttering your home. But even if you're not ready to Marie Kondo the whole house, there's one area of your life that definitely needs regular tidying-up: your finances.[/su_heading] After what seemed like an endless winter, spring has finally arrived. With it comes sunshine, warmer days, neighbors…
On Collateral Lending The amount of data at my fingertips is at times daunting. Tens of thousands of applications streaming in to our processing center provides a unique perspective of the human financial condition in today’s economy. Generally, we have experienced a slight improvement in credit quality reflected in an increased number of applicants with…
Money issues can play a huge role in marital dissatisfaction. Refinancing your auto loan is a great way to save money and avoid financial conflict at the same time. There are a few things that couples are notorious for fighting over: whether someone forgot to take out the trash, whose turn it is to get…
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