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If you cannot find the help you need on the site, please don't hesitate to call or email us directly.

Main Number
1-866-728-3436
Existing Customers
1-866-728-3436
Fax
1-888-568-5537
Customer Service
By Mail
RateGenius, Inc.
4412 Spicewood Springs Road
Bldg 6
Austin, TX 78759

Frequently Asked Questions

Many common questions can be resolved by looking through our FAQs.

Refinance Process

You can also find answers to many questions regarding refinancing by looking through the refinance Process.