What Customers Say
March 20, 2013
Kathleen, College Station, TX said:
My thanks to Frank Mendoza -- this was an amazingly easy app to work through!
February 8, 2013
Roland, Altamonte Springs, FL said:
When I called them, I was greeted by a man named Rick Reyes. It was a win-win for me...greatest decision ever. The time that it took to fill out the easy application that was E-mailed to me and get approval and have a payoff check mailed to my bank took less than a week for the whole process. Everything was so Easy. And Rick Reyes was AWESOME!! through the whole process. I recommend RateGenius Very Highly.
January 31, 2013
Denese, Mesa, AZ said:
...to make sure I extended my deepest thanks and appreciation for what Manuel has done for us! I never thought refinancing a car, let alone 2, would be so easy and seamless. Manuel has shown both thorough knowledge and confidence in what he is doing and that put my mind and fears at ease, especially considering my previous experiences with trying to refinance. I am glad I kept the mailer and inquired!! It certainly made my YEAR knowing I will save over $400 a month in car payments and pay off my cars sooner than expected!! I will certainly be recommending RateGenuis as well as Manuel to anyone I know that is in the same boat as me! Having a Masters degree in Innovative Leadership, I do know what excellent customer service is and can recognize leadership. Manuel fits in that elite category in my book, which is very hard to do!...
January 25, 2013
Rhonda, Alexander City, AL said:
Thank you so much for all of your help. This has been such a great experience, you guys made it so easy! Have a great weekend too.
December 4, 2012
Joshua, Henderson, KY said:
Merry Christmas to you. I'm officially out of ur hair. LOL. Best experience with a banker I've ever had.
November 27, 2012
Chris Westbury, NY said:
I just wanted to write to you on what an exemplary job Tim O’Brien (Timothy O’Brien, rateGenius Loan Officer) did for us on our auto refinance loan. Tim was knowledgeable, patient, super-friendly and diligent. Tim used common sense, which is not so common these days when applying for credit. Tim is not an automation reading off a script. He did not let automated responses stop him from figuring out a way to make the loan happen when we hit a stumbling block. He figured out a creative solution that was acceptable to the lender as well as to us. His follow through and work ethic are apparent – you have a tremendous asset on your team in Tim O’Brien. I would recommend rate genius – not only was the service top notch, we also saved $95/month on our car payment going forward. Thanks for helping reduce our overhead in a way that was easy for us to complete. Thanks for a job well done! Thanks so much and happy holidays to you and yours, Chris P.
November 20, 2012
Shannon, Dallas, TX said:
Manny (Mannuel Nasserfar, rateGenius Loan Officer): THANK YOU SO MUCH for all your hard work and efforts in getting me refinanced. I am still in shock that you were able to get my 19.05% interest down to 3.29% interest. That is amazing and I truly feel like you are an angel sent from above to help me out. The easy process is great and you have been most helpful in explaining everything to me, making this transition as smooth as possible. I truly cannot thank you enough and I can promise you that if I know of anyone that needs to refinance their vehicle, I will certainly send them your way! I hope you have a wonderful day and holiday. Kindest Regards, Shannon L Wall
November 7, 2012
Bridget, Wichita, KS said:
You bet! I am very pleased, thankful and encouraged by the opportunity to refinance my auto loan for a more affordable interest rate. You were a prince to do business with, Frank (Frank Mendoza, rateGenius Loan Officer). I think a lot of people are sensitive to possibly being ripped off with all that has occurred with big business. I budget my money so carefully as prices for food, gas and goods in general have steadily risen. Keep up the great work. Sincerely, Bridget